{"id":4062,"date":"2021-04-21T13:34:55","date_gmt":"2021-04-21T13:34:55","guid":{"rendered":"https:\/\/www.amatin.ch\/?p=4062"},"modified":"2021-08-30T09:20:09","modified_gmt":"2021-08-30T09:20:09","slug":"warranty-claims-for-customized-products-and-services","status":"publish","type":"post","link":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/","title":{"rendered":"Warranty claims for customized products and services"},"content":{"rendered":"\n<p>After being handed out a customized product (&#8220;Werkvertrag&#8221;), it is essential to check for deficiencies and to notify deficiencies right away.<\/p>\n\n\n\n<p>The work, for example a new kitchen or a tailor-made dress, is finished. One should be aware of one&#8217;s obligations at this point.<\/p>\n\n\n\n<p>After the work has been handed over, the buyer must inspect the work for defects. The inspection should be carried out as soon as possible. The law does not give a fixed time limit, as the time period varies greatly depending on the circumstances.<\/p>\n\n\n\n<p>If a defect is found during the inspection, it must be reported to the creator of the work within a few days. Waiting more than seven days is only permissible in exceptional cases.<\/p>\n\n\n\n<p>If the customer allows one of these periods to elapse, the work shall be deemed to have been tacitly approved. In this case, the customer no longer has the possibility to complain about defects which he could have asserted if he had inspected the work or given notice of defects in due time.<\/p>\n\n\n\n<p>If a work has defects which were not found during the inspection (so-called hidden defects), these must be notified immediately after their discovery. Hidden defects may be claimed for two years after handover in the case of movable goods and for five years in the case of immovable goods.<\/p>\n\n\n\n<p>AMATIN AG&nbsp; Rechtsanw\u00e4lte&nbsp; \u2502&nbsp; Attorneys at Law&nbsp; \u2502&nbsp; Conseiller Juridiques\/Avocats<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After being handed out a customized product (&#8220;Werkvertrag&#8221;), it is essential to check for deficiencies and to notify deficiencies right away. The work, for example a new kitchen or a tailor-made dress, is finished. One should be aware of one&#8217;s obligations at this point. After the work has been handed over, the buyer must inspect [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4059,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[385,9,8],"tags":[440,151,441,110],"class_list":["post-4062","post","type-post","status-publish","format-standard","has-post-thumbnail","","category-contracts-en-2","category-private-clients","category-sme","tag-contracts-for-work-and-services","tag-maengelruege","tag-notice-of-deficiencies","tag-werkvertragsrecht"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty claims for customized products and services - AMATIN<\/title>\n<meta name=\"description\" content=\"After being handed out a customized product, it is essential to check for deficiencies and to notify deficiencies right away.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty claims for customized products and services - AMATIN\" \/>\n<meta property=\"og:description\" content=\"After being handed out a customized product, it is essential to check for deficiencies and to notify deficiencies right away.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/\" \/>\n<meta property=\"og:site_name\" content=\"AMATIN\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-21T13:34:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-30T09:20:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.amatin.ch\/wp-content\/uploads\/2021\/04\/Garantieanspruch_Werkvertrag.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1067\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/#\\\/schema\\\/person\\\/e88fe9de1a844087a078278c638efb74\"},\"headline\":\"Warranty claims for customized products and services\",\"datePublished\":\"2021-04-21T13:34:55+00:00\",\"dateModified\":\"2021-08-30T09:20:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/\"},\"wordCount\":246,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.amatin.ch\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/Garantieanspruch_Werkvertrag.jpg\",\"keywords\":[\"Contracts for Work and Services\",\"M\u00e4ngelr\u00fcge\",\"Notice of Deficiencies\",\"Werkvertragsrecht\"],\"articleSection\":[\"Contracts\",\"Private Clients\",\"SME\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/\",\"url\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/\",\"name\":\"Warranty claims for customized products and services - AMATIN\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.amatin.ch\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/Garantieanspruch_Werkvertrag.jpg\",\"datePublished\":\"2021-04-21T13:34:55+00:00\",\"dateModified\":\"2021-08-30T09:20:09+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/#\\\/schema\\\/person\\\/e88fe9de1a844087a078278c638efb74\"},\"description\":\"After being handed out a customized product, it is essential to check for deficiencies and to notify deficiencies right away.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.amatin.ch\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/Garantieanspruch_Werkvertrag.jpg\",\"contentUrl\":\"https:\\\/\\\/www.amatin.ch\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/Garantieanspruch_Werkvertrag.jpg\",\"width\":1067,\"height\":800,\"caption\":\"Quelle: AMATIN AG, 2021\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/warranty-claims-for-customized-products-and-services\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Warranty claims for customized products and services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/\",\"name\":\"AMATIN\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/#\\\/schema\\\/person\\\/e88fe9de1a844087a078278c638efb74\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c08d72df3876be26e60b8de538e514b77f421b1b2889e6d1bd788b6d134b40eb?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c08d72df3876be26e60b8de538e514b77f421b1b2889e6d1bd788b6d134b40eb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c08d72df3876be26e60b8de538e514b77f421b1b2889e6d1bd788b6d134b40eb?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\\\/\\\/www.amatin.ch\"],\"url\":\"https:\\\/\\\/www.amatin.ch\\\/en\\\/news\\\/author\\\/admin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Warranty claims for customized products and services - AMATIN","description":"After being handed out a customized product, it is essential to check for deficiencies and to notify deficiencies right away.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/","og_locale":"en_US","og_type":"article","og_title":"Warranty claims for customized products and services - AMATIN","og_description":"After being handed out a customized product, it is essential to check for deficiencies and to notify deficiencies right away.","og_url":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/","og_site_name":"AMATIN","article_published_time":"2021-04-21T13:34:55+00:00","article_modified_time":"2021-08-30T09:20:09+00:00","og_image":[{"width":1067,"height":800,"url":"https:\/\/www.amatin.ch\/wp-content\/uploads\/2021\/04\/Garantieanspruch_Werkvertrag.jpg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/#article","isPartOf":{"@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/"},"author":{"name":"admin","@id":"https:\/\/www.amatin.ch\/en\/#\/schema\/person\/e88fe9de1a844087a078278c638efb74"},"headline":"Warranty claims for customized products and services","datePublished":"2021-04-21T13:34:55+00:00","dateModified":"2021-08-30T09:20:09+00:00","mainEntityOfPage":{"@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/"},"wordCount":246,"commentCount":0,"image":{"@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/#primaryimage"},"thumbnailUrl":"https:\/\/www.amatin.ch\/wp-content\/uploads\/2021\/04\/Garantieanspruch_Werkvertrag.jpg","keywords":["Contracts for Work and Services","M\u00e4ngelr\u00fcge","Notice of Deficiencies","Werkvertragsrecht"],"articleSection":["Contracts","Private Clients","SME"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/","url":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/","name":"Warranty claims for customized products and services - AMATIN","isPartOf":{"@id":"https:\/\/www.amatin.ch\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/#primaryimage"},"image":{"@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/#primaryimage"},"thumbnailUrl":"https:\/\/www.amatin.ch\/wp-content\/uploads\/2021\/04\/Garantieanspruch_Werkvertrag.jpg","datePublished":"2021-04-21T13:34:55+00:00","dateModified":"2021-08-30T09:20:09+00:00","author":{"@id":"https:\/\/www.amatin.ch\/en\/#\/schema\/person\/e88fe9de1a844087a078278c638efb74"},"description":"After being handed out a customized product, it is essential to check for deficiencies and to notify deficiencies right away.","breadcrumb":{"@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/#primaryimage","url":"https:\/\/www.amatin.ch\/wp-content\/uploads\/2021\/04\/Garantieanspruch_Werkvertrag.jpg","contentUrl":"https:\/\/www.amatin.ch\/wp-content\/uploads\/2021\/04\/Garantieanspruch_Werkvertrag.jpg","width":1067,"height":800,"caption":"Quelle: AMATIN AG, 2021"},{"@type":"BreadcrumbList","@id":"https:\/\/www.amatin.ch\/en\/news\/warranty-claims-for-customized-products-and-services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.amatin.ch\/en\/"},{"@type":"ListItem","position":2,"name":"Warranty claims for customized products and services"}]},{"@type":"WebSite","@id":"https:\/\/www.amatin.ch\/en\/#website","url":"https:\/\/www.amatin.ch\/en\/","name":"AMATIN","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.amatin.ch\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.amatin.ch\/en\/#\/schema\/person\/e88fe9de1a844087a078278c638efb74","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/c08d72df3876be26e60b8de538e514b77f421b1b2889e6d1bd788b6d134b40eb?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c08d72df3876be26e60b8de538e514b77f421b1b2889e6d1bd788b6d134b40eb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c08d72df3876be26e60b8de538e514b77f421b1b2889e6d1bd788b6d134b40eb?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/www.amatin.ch"],"url":"https:\/\/www.amatin.ch\/en\/news\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/posts\/4062","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/comments?post=4062"}],"version-history":[{"count":0,"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/posts\/4062\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/media\/4059"}],"wp:attachment":[{"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/media?parent=4062"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/categories?post=4062"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.amatin.ch\/en\/wp-json\/wp\/v2\/tags?post=4062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}